When submitting an order for a Traditional Senior, CADY offers a range of package options. Some of the packages we offer include a limited number of image selections. When reviewing the package selection, you will see the number of images allowed ... read more
Yes, you can easily track the status of your order! Simply log in to your account here and select the “Orders” tab to view your order details. Please note that orders typically take up to 21 days to arrive from the shipping date. If it has been mo... read more
Cady sends out a hand-stuffed Portfolio to every Senior who completes one of our Traditional sessions. This information is given in the Terms and Conditions when you booked your session. We feel that Graduation is a huge milestone, one that deserve... read more
Some students do not receive portfolios for a number of reasons. If you completed a Most Popular, or one of our Elite sessions, we offer an in-person viewing presentation for these images! These sessions come with some fun surprises during your pre... read more
Yes, you can confirm your presentation’s date and location or reschedule if needed by logging into your account here and click the “Events” tab. read more
If the portfolio is not returned by the end of the 60-day deadline, the card on file will be charged the full retail value of the portfolio. This is $200 plus tax & shipping. The deadline is set 60 days from the date of your session. read more
Congratulations on receiving your portfolio! Now it's time to decide whether you'd like to keep it or return it. Keep Your Portfolio:You can purchase your portfolio online at a special discounted price before the deadline. If no action is taken by ... read more
Yes, you can log in at any time to make any purchases. If you are in the process of ordering a package, you will have the option to add extra portfolios to it during checkout. Additional portfolios will be the regular retail price of $200. read more
Yes, log in to your account here and click on the “order now” button at the bottom of the page to place your Senior order. If you have a Most Popular or Elite session, you will be prompted to set up a presentation! read more
Please log in to your Senior Dashboard at http://seniors.cadystudios.com/Login to view your images. read more
You should receive an email shortly after your order is complete. It will include a link to download your images. You can also check your dashboard. If your order includes Premier Retouching please allow 2-4 business days for the production team to... read more
We’re sorry that you’re having problems but we’re here to help! We send your images in a zipped file, but they must be downloaded using an up-to date browser on a desktop computer–not your phone or tablet. If you are still having trouble, please re... read more