Retro 5x7s are a product that CADY offers to our Underclass students with certain package purchases. Any time a 'Premier' package is ordered from our pre order options, a sheet of (2) Retro 5x7s is included as a free gift. Retro 5x7s would be a sh... read more
If you were out of school on picture day, you’ll be able to make up your photo on a scheduled retake day. This day should be advertised around your school, but you can always check with the yearbook advisor. Please notify your student's teacher bef... read more
Yes! You can place your order online here. read more
Your images are archived at the end of every school year. Unfortunately, we are unable to retrieve Underclass photos prior to Summer 2022. read more
You can pay online here with a credit or debit card. read more
A token is an 5-digit number that allows you to view your photos online without having to register. Simply visit the underclass ordering site here and enter your token in the box provided. read more
Orders received on picture day typically take 21 days be processed and shipped. read more
Yes, but most yearbooks display a standard blue or gray background on all student photos, rather than the fun color you can choose. read more
Definitely. You can add personalized text, like your name and/or school year to wallet-size prints. We also provide minor retouching services such as complexion softening and teeth lightening. Simply select a package that includes retouching when ... read more
Please submit a request below and we will help you as soon as possible. read more
If you purchased a digital download with your order, you’ll receive an email shortly after your order is completed that includes a link to download your images. read more
We’re sorry that you’re having problems but we’re here to help! We send your images in a zipped file, but it must be downloaded on a desktop computer–not your phone or tablet. If you are still having trouble, please reach out to our Customer Experi... read more
Unfortunately, we are unable to retrieve Underclass photos prior to Summer 2020. However, for images taken after 2020, if you’ve already made a purchase, you can log in at any time to make additional purchases. read more