Can I downgrade my session?

    If a customer downgrades their session before any photos are taken, an account credit will be applied for the difference. A downgrade cannot be processed once the session has been initiated.  read more

    Refunds and Credits

    Sessions Session bookings cannot be canceled or refunded once the student has been photographed. A student can cancel their session up to 7 days before their session date and receive a full refund for the session fee. If a student cancels their s... read more

    How Can I Tell What Dates & Times Are Available For Senior Sessions?

    Our Studio and School Roadshow availability is shown on our website and is based on the session and scene options that are chosen, which means the availability can vary. The session dates are also in extremely high demand, so these tend to book up ... read more

    CADY Studios Text Messaging Terms and Conditions

    Cady Studios, LLC (“Cady,” or “we” or “us”) provides a Short Message Service (“SMS”) so that you have the option to receive text messages from us under the terms and conditions set forth below.  We use code  25983 to provide Services and Products p... read more

    What Is A Senior Session?

    “Session” simply refers to your photo shoot with CADY. It could range from a basic yearbook photo plus a cap and gown session to an all-out private photography experience including twelve locations and hair and makeup styling. Then, of course, ther... read more

    What Type Of Senior Session Should I Choose?

    It’s your senior year, so choose the session that fits you best. If you have your eye on just one scene, go Simple. If you’ve been looking forward to going all out, spring for Elite Unlimited. Or you can always just go with the essentials with Most... read more

    What's Included In My Senior Session Fee?

    Your session fee is equivalent to a "sitting fee". It includes you cap and gown scene, formal scene (tux or drape) and your casual scene(s). This fee ensures your photos are entered into the yearbook. No prints or product are included in your sessi... read more

    What About My Senior Yearbook Photo?

    We’ll photograph you in multiple poses for your school yearbook photo. If your session takes place before your school’s deadline, you’ll make it in the yearbook! If you want to select your pose for the yearbook, we suggest having your session befor... read more

    How Do I Pick My Senior Yearbook Photo?

    Here’s a simple guide. Click the personal link in your email to view your images and you will be prompted to select your Yearbook Pose. If you can’t locate the email, log in to your account here and click on the “Yearbook” tab to view your images, ... read more

    How Do I Schedule My Senior Session?

    Scheduling your session is just the beginning! You can do it online by following the steps below:  You can visit our scheduling page here. Scroll all the way down on the page to see important information about booking your session.  Once you ha... read more

    When Should I Book My Senior Session?

    Most students take their senior portraits the summer between their junior and senior year, but book as soon as possible, because appointments fill up fast. Every school has a specific deadline for the last day you can be photographed for the yearbo... read more

    I Booked My Senior Session, But I Want to Confirm The Date And Time.

    If you can’t locate your session confirmation email, log in to your account here and click on the “Events” tab to confirm your session location, date and time.  read more

    Can I Confirm Or Reschedule My Senior Session?

    Yes, you can confirm your session’s date and location or reschedule your session if needed by logging into your account here and click the “Events” tab.  read more

    I Don't See Availability On The Date I Want.

    We will be opening more studio dates as the season continues. If you’re still having trouble, please contact our Customer Experience Team. read more

    How Do I Get Ready For My Senior Session?

    Check out our Seniors Session Prep page to get an idea of what will happen the day of your session and how to plan for it. read more

    What Should I Bring To My Senior Session?

    Good question! For starters, bring several different outfits and accessories. No need to pack a tux, drape, pearls, cap, or gown – CADY has you covered! Don’t forget to bring something to wear underneath your tux or drape for the yearbook photo. We... read more

    When Do You Take My Cap And Gown Photos?

    We will take your Cap & Gown images at your Senior session for your convenience but they are not included in your Senior image order. They will be released and available for purchase in the spring closer to your Graduation.  read more

    Do I Need To Bring In My Cap & Gown?

    No, we provide this for you! We have each school’s Cap and Gown as well as a tassel at the studio. We also have sashes for students who are part of the honor society. Just bring a white undershirt or a spaghetti strap shirt.  read more

    Need Special Assistance?

    If you or your student have special circumstances or needs, we are more than happy to accommodate. Please contact our Customer Experience Team to set up a specific time for your Senior Session. read more

    Still Nervous? Don't Be!

    We’ll email you throughout the process to keep you updated on what’s next, and you can always contact us with any questions. Tip: If you forget everything else, just remember to smile! read more

    Still Have Questions On How Being A CADY Senior Works?

    Check out our How It Works page for an in-depth look on how the senior process works at Cady.  read more

    The Website Won't Work For Me?

    Please make sure your browser has been updated to the latest version, additionally our websites do not support Internet Explorer. If you are using this browser and having issues we recommend you trying a different browser. Download Chrome now.  read more

    Can I Schedule Retakes For My Senior Portraits?

    Yes, we offer complimentary retakes if you’re not 100% satisfied with your Senior portraits. You can visit your account dashboard here and select the “Events” tab after your original session and just click the “Schedule Retakes” button.  read more

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