Do We Sell The Cap And Gown?

    We do not. However, we do have gowns that can be used during your session! We have the exact caps and gowns for each school we are contracted with. read more

    How Will I Know If CADY Will Be Photographing My School's Graduation?

    Please view the list here for details. read more

    How Will My Graduation Images Be Taken?

    Our photographers will be taking photos all throughout the live event. We will photograph each student on stage while receiving their diploma and after exiting the stage. read more

    How Long After Graduation Will My Images Be Available?

    Your Graduation images will be available to view and purchase about 48 hours after the event! read more

    How Do I Get My Graduation Token Number?

    We will email you your token 24 hours after your graduation. read more

    What Is a Graduation Token Number?

    All graduates are assigned an 11-digit token number that you can use to view your photos online. If you received a token, please click here to go to our graduation ordering site and click “Place Order.” read more

    How Do I Get My Graduation Proofs?

    All graduation proofs will be emailed to the email on file. read more

    When Can I Expect To Receive My Graduation Order?

    You can start looking for them about 1 week after you place your order. read more

    I Ordered A Graduation Digital Download. Now What?

    You should receive an email shortly after your order is complete. It will include a link to download your images. read more

    My Graduation Images Look Awesome! Can I Order More?

    If you’ve already made a purchase, you can log in at any time to make additional purchases. If you are in the process of ordering a package, you will have the option to add extra photos during checkout. read more

    What If I Don't Love My Graduation Image?

    Since these images are taken at a live event, we are unable to offer a retake. However, we do strive to make every parent and student happy with their images. You may reach out to our Customer Experience Team to further discuss what could be done t... read more

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