Since these images are taken at a live event, we are unable to offer a retake. However, we do strive to make every parent and student happy with their images. You may reach out to our Customer Experience Team to further discuss what could be done to improve your images!
Trending Articles
-
Can I downgrade my session?
We understand that plans can change, and we’re here to help. If you’d like to downgrade your session, requests must b... read more
-
I'm Ordering For Multiple Students, Do I Have To Pay Shipping Again?
If you're ordering for multiple underclass students, there may be a chance that the shipping can be waived for any o... read more
-
I Preordered For My Underclass Student But I Don't See The $10 off, What Should I Do?
The $10 off preorder discount is a NO CODE NEEDED offer Packages are automatically discounted up until the deadline,... read more